About 

BENCHMARK
I N S T I T U T E

 

Description

Mission

Board of Directors

Staff

Faculty

Training and Organizational Development Services

Clients

Lawyers

Leaders

Legal Assistants/Secretaries

Paralegals

Workshops (Other Course Offerings)

 

 

Description

Benchmark Institute provides ongoing education to the public interest community through its Core Programs in Legal Skills (Client, Lawyer, Legal Secretary/Assistant, Paralegal) and Leadership. In partnership with substantive law experts, Benchmark delivers substantive law workshops in family law, housing and public benefits.

 

Benchmark also provides consulting services and training on organizational development issues including governing boards, management, strategic planning and diversity. Our Justice and Diversity Training Series features customized trainings for Advocates, Judges, Law Students, Leaders, and Organizations.

 

Founded in 1989, Benchmark is the only separately incorporated institution in the United States whose mission focuses solely on training and development in the public interest legal community. To date, Benchmark has served over 5,251 people and 250 legal services and public interest organizations in 33 states.

 

 

Mission

Benchmark Institute is an educational institution which develops and delivers training to public interest lawyers, paralegals, clients and other service providers whose work requires legal knowledge. Benchmark is dedicated to empowering people through excellence in innovative education, training and development.

 

We are committed to:

  making a difference in the quality and quantity of services in the
     public interest community

  fostering change to meet the needs of an increasingly diverse
     population

  building a community that values caring, competence and
     commitment

 

Board of Directors

 

Greg Bass
Hartford, Connecticut

 

Norma Bayes

Seattle, Washington

 

Raymond Cheung
San Francisco, California

 

Justin Clouser, Chair

Las Vegas, Nevada

 

 

 

Stephanie Haffner

Stockton, California

 

Shirley Kaping, Treasurer

Eugene, Oregon

 

Adelia Lines, 1944-2000

 

 

Staff

Rosemary French, President, practiced law with the Legal Aid Foundation of Los Angeles and taught at Loyola Law School before turning to training as a fulltime career. She worked in the Legal Services Corporation, Office of Program Support in the late 1970's designing, developing and providing training to legal services people across the country. She served as director of the Western Center on Law & Poverty Regional Training Center for three years before founding Benchmark Institute in 1989.

 

Marie Contreras, Deputy Director, held supervisory and management positions in local government for over twenty years. A Benchmark founder, she has shared her management expertise with nonprofit organizations for several years doing training and facilitating program-wide retreats. She has extensive experience in developing teams through training and in the workplace. She has worked with boards of directors, commissions and numerous community groups.

Faculty

Culturally diverse faculties are drawn from legal services and public interest law firms across the country. Faculty members combine subject matter expertise and expert advocacy or leadership skills with outstanding teaching ability. Powerful role models during the training, many continue their relationships with participants serving as mentors and resources.

 

Training and Organizational Development Services

Benchmark Institute provides Core Skills Programs in Legal Skills and Leadership, Substantive Law Training and Organizational Development Consulting.

 

Core Skills Programs: Legal Skills and Leadership

The Core Skill Programs are rooted in the idea that people must have certain skills and knowledge to be competent in their work. The Core Programs provide a basic training plan for achieving an acceptable level of competence. The training events in each Core Program are set out on the next page.

 

Required training courses are designed to insure that each participant obtains the critical knowledge and skills necessary to be an effective client, lawyer, leader, legal assistant or paralegal in a legal services or public interest law firm. Electives enable participants to individualize their training to focus on their unique career goals.

 

Each Core Skills Program will become a certificate program when all the training events within a Program have been developed. Participants may earn a certificate when they complete required and selected elective trainings and pass a hands-on proficiency examination.

 

Substantive Law Training

In partnership with substantive law experts, Benchmark has designed substantive law training in Family, Housing and Public Benefits. These trainings are the beginning of Core Programs in these substantive areas. As with the Core Skills Programs, each Substantive Core Program will be designed to help people achieve the knowledge and skills necessary for competent practice in that area.

 

For example, Benchmark has completed three trainings in the Family Law Core Program. The first training is an overview of the major institutions and legal issues that arise in representing poor people in family law matters. The second training focuses on key issues in dissolutions and completing basic forms; the third deals with obtaining effective custody and visitation orders. Upon completing these and additional trainings to be developed, a person should meet basic competency standards for family law practice.

Organizational Development Services

Public interest organizations that put their values into action with their own staff very likely provide quality client service as well. Benchmark believes that helping these organizations become proficient in leadership and interpersonal skills also helps improve service to clients.

 

Toward that end, we provide consulting services that strengthen the organization. These services include training design and facilitation in areas such as communication, team building, valuing diversity, and strategic planning. We also facilitate retreats for governing boards and staff.

Clients

Required:

College of Advocacy

Governing Boards: Keys to Quality Legal Services

Multiple Advocacy Strategies*

Training of Trainers

Leadership

 

Electives:

Administrative Representation
Intake, Information & Referral Systems
Justice & Diversity: A Client's Perspective
Multilingual Advocacy*
Writing Laboratory

 

Lawyers

Required:

College of Advocacy

Trial Advocacy OR Administrative Representation

Federal Practice

Multiple Advocacy Strategies*

Leadership

 

Electives:

Administrative Representation

Complex Litigation

Ethics in a Public Interest/Legal Services Practice*

Judicial Review of Administrative Agency Decisions

Justice & Diversity: An Advocate's Perspective

Multilingual Advocacy*

Multiple Trial Advocacy

Writing Laboratory

Leaders

Required:

Leadership

Leading Groups & Teams

Planning, Marketing & Development for Non-Profit Law Firms*

Justice & Diversity: A Leader's Perspective

Leadership Laboratory*

 

Electives:

Governing Boards: Keys to Quality Legal Services

Managing Information Systems

Recruitment, Hiring & Termination

Staff Development: Planning & Implementation

Total Quality Management & the Non-Profit Law Office

Training of Trainers

 

 

Legal Assistants / Secretaries

Required:

College of Advocacy

Writing, Drafting & Research

Federal Papers & Procedures*

Multiple Trial Advocacy

Leadership

 

Electives:

Complex Litigation: Systems & Procedures*

Intake, Information & Referral Services

Legal Research

Managing Information Systems

Multilingual Advocacy*

Writing Laboratory

 

Paralegals

Required:

College of Advocacy

Administrative Representation

Legal Analysis & Writing

Multiple Advocacy Strategies*

Leadership

 

Electives:

Advanced Legal Analysis & Writing

Advanced Legal Research*

Judicial Review of Administrative Agency Decisions

Justice & Diversity: An Advocate's Perspective

Multilingual Advocacy*

Multiple Trial Advocacy

Writing Laboratory

Workshops (Other Course Offerings)

Advanced Direct & Cross Examination

Dealing with Difficult Behavior

Deposition Practice

Evidence Practice

Ethics in a Public Interest/Legal Services Practice*

Interviewing Practice

Negotiation Practice

Stress, Burnout & Compassion Fatigue*

 

* To be developed